FAQs

Smileys Photo Booths NH Answers Your Queries

Frequently Asked Photo Booth Questions

Below are some of the most frequent questions asked when folks are looking to rent a photo booth for their event. You may certainly contact us with any specific questions we may not have covered. We are always eager to speak with you and help make your event an awesome success!

• Where do you provide services? 
We're happy to come to you anywhere in New England.  

• What do I need to do to reserve your services and when is the final payment due?
Our booths are available by reservation only. We'll put a contract together and a non-refundable 50% retainer is normally required to hold the date, with the remaining balance due 10 days prior to the event. If funds are tight, a payment plan may also be structured if needed. We'll work with you to make it happen. We accept cash, checks, and major credit cards. We can also invoice via Paypal. We make it easy!

•  What if my party is canceled?
Cancelations will result in the forfeiture of any retainer paid; however, if you'd like to reschedule, a credit for the retainer may be applied to another date with 1 year.
 
•  Are delivery, setup, and breakdown services included in the price?
Yes. There are NO hidden costs or fees that some other companies are notorious for.  

•  What if I need the photo booth to be set up an hour or more before the the start of our event?
Sometimes a wedding ceremony or some other activity is taking place in the same event space and a client will need us to get in and set up beforehand.  Smileys offers the affordability of "Idle Hours" for instances like this.  Idle hours are just $50 each. 
    
•  How much room do you need?
Please allow a minimum of 10 foot by 10 foot space for the booth, props table and waiting guests.  

•  What are the electricity requirements? 
Dedicated access to one standard 120 volt outlet is all that we require. Our LED lighting and electronics don't draw much power. 

•  How many photos can we take during our event?
Smileys Photo Booths always offers Unlimited Photo Prints! (not everyone does) The industry standard is to offer two, 2 x 6" strips, each containing four photos, after each session. Additional strips may be printed by request based on the number of participants.  Other photo formats are available.

•  How many people fit into a photo booth? 
Smileys Photo Booths offers the largest photo booth that you're likely to find. We've seen as many as 20 people in front of our cameras in one shot. This record may be broken at some point. 
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• Is the set up and tear down time part of my coverage time?
No, we will be there before your event begins (usually an hour prior) to make sure the booth is set up in the correct place and is working perfectly. The booth will be removed after the total rental time has elapsed. 

• Does the rental include a photo booth attendant?
Yes, a professional and friendly "event specialist" will be present to guide your guests through their Smileys Photo Booth experience. Our appropriately dressed attendants ensure that everyone has a great time! We are there to start the party and make your night unforgettable!
 
• Is the photo booth easy to use?
The photo booth is verrrrry easy to use. Just select Color or Black & White photos on the touch screen, and your pictures are taken, displayed and printed within seconds. One of our event specialists will be there to help if there are any questions.  

• Is a copy of all of the events images provided?
For private functions one copy on a USB drive included in your package. You can purchase an additional copies for a minimal fee, usually $25. Your photos will also be posted in our online photo gallery to view, download and print. 

• Can we choose either Black & White or Color photos?
Yes, each guest may choose either B&W or color as they have their pictures done. 

• Does the photo booth print out pictures on the spot like the ones at the mall?
Yes, the pictures are printed by our commercial-grade photo printers in just seconds. 

• How long does the process take from the beginning of the session to when I get my prints? 
Just press the Color or Black & White camera icon and the camera takes 3-4 photos, approximately 10 seconds apart. A few seconds after you exit the booth, your pictures will handed to you. Following the event, these same photos will be delivered to you on a USB drive and posted in our online photo gallery to view, download and print.  

• Do you provide props?
Sure do. Props vary and include the likes of; tiaras, sunglasses, hats, beards & moustaches, bunny rabbit & Mickey Mouse ears, Viking helmets, funny signs and other fun, sometimes seasonal stuff.  (Some others supply a skimpy selection of low quality, worn props...buyer beware!) 

• What type of events do you serve?
You name it. We cater to weddings, proms, Sweet Sixteens, fund-raisers, bar/bat mitzvahs, corporate events, customer appreciation days, grand openings, birthday parties, awards banquets, anniversaries and more! Contact us to tell us what you have planned and find out about our packages. We can tailor something for any type of event.

• Are you insured?
Absolutely! We protect the guest and our equipment with a $1,000,000 liability policy so you have nothing to worry about. We are not in this as a hobby; we are full service professionals that do not cut any corners in bringing you the best in event entertainment! You and your guests are protected and many venues will insist that your vendors carry insurance. 

• Where should I place the booth and what are the space and power requirements
We recommend that you try to position the photo booth in an area where folks can easily access. No matter where you put the photo booth it becomes our top priority to ensure all guests know we're there and enjoy it all night long!  The surface must be level & solid with access to power outlets.  We can adjust the size of the photo booth's footprint to fit the space provided.  A 10 foot by 10 foot area usually works pretty well. The client is responsible for ensuring the location where the booth will be placed has a standard 110V, 15 amp, 3 prong power outlet within a reasonable distance from the booth.  We provide extension cords.  If you have any concerns or questions, please contact us and we can provide helpful guidance for the specific location.

• Do you offer any backdrop options that we can we choose from? 
Yes, we have a broad selection of background colors and Green Screen options.  Be sure to visit our Backdrop Options Page for the full selection.  

• Can you print a customized image, logo, monogram or text on our photos?

Yes! You're going to be treasuring at our high quality photo prints for an awfully long time to come, so Smileys puts a big emphasis on creating snazzy Custom Artwork.  We can use your existing logo, graphic, color scheme, favorite font, photo, etc. and design an image that meets your approval.  And unlike many other companies, we include this service free of charge in every package! 

• What makes the Smileys Photo Booth experience better?
We cut no corners on quality. Smileys Photo Booths are professionally designed for a sleek and elegant appearance.  The gear we use is all pro-grade. (No iPads, webcams or inkjets in use.) We use Canon DSLR cameras and professional-grade photography lighting. This assures that you have the best quality images. Many other booth companies use lower end cameras or even low-res webcams. (One reason why some companies charge less.) We supply a HUGE table of quality props to play with. (Some give you a skimpy selection of poor quality props.)  We supply unlimited photo prints and our photo booths operate quickly with no lag time between when the photos are taken and when printing the photos begins. Our photo booth can accommodate up to 50 sessions per hour. While speed is important, you also do not want your guests feeling rushed like cattle through the booth. You want them to have fun and create memories, so we take our time with each guest to make sure they have fun, yet we also keep the excitement moving to make sure everyone gets a chance to partake. Our photo booth is fast and your guests will love it! We use DNP brand Dye Sublimation Photo Printers. This is the industry leading photo print technology. Many other booth companies use lower end inkjet printers and cannot offer the archival quality of prints as we do. (Another reason why some companies charge less.) So many other booth companies quote a low package deal, only to have to up-sell you on all the other parts of the booth experience that in the end, cost more than our all-inclusive packages.  There's more...please read though the website.  
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